1. Introduction
EAICorp Course (“we,” “our,” “us,” or “EAICorp Course”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, create an account, enroll in courses, access your dashboard, complete learning activities, receive certificates or badges, or otherwise use our services.
Where applicable, we process personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws (European Commission).
2. Information We Collect
Depending on how you use our website, we may collect the following information.
a) Account and Personal Information
When you register for an account or use our services, we may collect:
- Full name
- Email address
- Username
- Password or authentication information
- Profile information
- Contact information you voluntarily provide
- Other information submitted through registration or account forms
b) Learning Information
When you participate in our courses, we may collect:
- Course enrollments
- Course progress
- Training Pill completion information
- Quiz and assessment results
- Course completion records
- Certificates issued
- Badges or other achievements awarded
- Learning activity and participation records
This information allows us to operate the learning platform and provide you with accurate records of your course participation.
c) Technical Information
When you access our website, certain technical information may be automatically collected, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- Referring website
- Basic usage and interaction information
- Error and diagnostic information
3. How We Use Your Information
We may use your personal information for purposes including:
- Creating and managing your account
- Providing access to free courses
- Managing course enrollment
- Tracking course progress
- Recording course completion
- Issuing certificates and badges
- Providing access to your learner dashboard
- Responding to questions and support requests
- Maintaining and improving our website
- Monitoring website security and preventing misuse
- Communicating important service-related information
- Understanding how users interact with our educational platform
- Complying with applicable legal obligations
4. Legal Bases for Processing
Where the GDPR applies, we process personal information on an appropriate legal basis depending on the circumstances.
These may include:
Performance of a Contract
We may process information when necessary to provide services you request, such as creating an account, providing course access, recording course progress, or issuing certificates.
Consent
We may request your consent for specific activities, such as certain marketing communications or optional cookies and similar technologies.
You may withdraw consent at any time where processing is based on consent.
Legitimate Interests
We may process certain information where necessary for legitimate business interests, such as maintaining website security, preventing abuse, improving our services, and managing our platform, provided that those interests do not override your applicable rights and freedoms.
Legal Obligations
We may process information where necessary to comply with applicable laws, regulations, legal proceedings, or lawful requests from authorities.
EU data protection rules recognize several lawful bases for processing, including consent, contractual necessity, legal obligations, vital interests, public tasks, and legitimate interests (European Commission).
5. Free Courses & Open Educational Resources (OER)
Our website offers free online courses published as Open Educational Resources (OER) under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International license (CC BY-NC-SA 4.0). Under the terms of the CC-NC-SA 4.0 license granted, you are free to share and adapt the material for non-commercial purposes, provided appropriate credit is given and any derivative works are distributed under the same license, without requiring payment.
6. Certificates and Badges
When you successfully complete applicable course requirements, EAICorp Course may issue certificates, badges, or other recognition.
We may retain information necessary to:
- Verify course completion
- Maintain your learning record
- Confirm the authenticity of certificates
- Provide certificate verification services where applicable
Certificates and badges may contain information such as your name, course name, completion date, certificate number, or other relevant achievement information.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep users logged in
- Maintain account sessions
- Remember preferences
- Support essential website functionality
- Improve website performance
- Understand website usage
- Maintain security
Where applicable, non-essential cookies may require your consent before being placed on your device.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Information Sharing
We do not sell or rent your personal information.
We may share information with trusted third parties where reasonably necessary to operate the website, such as:
- Website hosting providers
- Learning management system providers
- WordPress-related service providers
- Email and communication providers
- Website analytics providers
- Security and fraud-prevention providers
- Professional advisers
- Government authorities or law-enforcement agencies where legally required
Third-party service providers may process information on our behalf and may be subject to contractual and legal obligations regarding data protection.
9. International Data Transfers
Some of our service providers may process personal information outside your country or outside the European Economic Area (EEA).
Where personal information is transferred internationally and GDPR applies, we will seek to use appropriate safeguards required by applicable data protection law, such as an adequacy decision or appropriate contractual safeguards where applicable.
The European Commission notes that GDPR provides safeguards for transfers of personal data to countries outside the EU (European Commission).
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
Security measures may include:
- SSL/TLS encryption
- Secure authentication
- Access controls
- Security monitoring
- Malware and threat protection
- Administrative safeguards
However, no internet-based service can guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing our services
- Maintaining learner records
- Managing accounts
- Verifying certificates
- Meeting legal and accounting requirements
- Resolving disputes
- Preventing fraud or abuse
- Enforcing our agreements
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.
12. Your Privacy Rights
Where GDPR or other applicable data protection legislation applies, you may have rights including:
- Right of access – request a copy of personal information we hold about you.
- Right to rectification – request correction of inaccurate or incomplete information.
- Right to erasure – request deletion of personal information in circumstances permitted by law.
- Right to restriction – request that processing of your information be restricted in certain circumstances.
- Right to data portability – request certain personal information in a structured, commonly used, machine-readable format.
- Right to object – object to certain processing, including certain direct marketing activities.
- Right to withdraw consent – withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exceptions (European Commission).
To exercise your rights, contact:
Email: info@dublinchamber.ie
13. Marketing Communications
If we send promotional or marketing communications, we will provide appropriate options to manage your marketing preferences.
You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the communication or by contacting us.
Service-related communications, such as account notifications, security notices, course information, and important administrative messages, may still be sent when necessary to provide our services.
14. Account Deletion
You may contact us to request deletion of your account and personal information.
Certain information may need to be retained where required by law or where necessary for legitimate purposes, such as maintaining financial records, preventing fraud, resolving disputes, or maintaining records of certificates that have been issued.
15. Children’s Privacy
Our website is not specifically directed toward children unless a particular course is expressly designed for them.
Where applicable law requires parental or guardian consent for the processing of a child’s personal information, we will follow those requirements.
The applicable age for consent can vary between EU Member States, particularly where processing is based on consent (European Commission).
16. Third-Party Websites
Our website may contain links to third-party websites, resources, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Website functionality
- Technology
- Legal or regulatory requirements
- Data processing practices
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.
We encourage you to periodically review this page.
18. Contact Us
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us:
EAICorp Course
Website: https://www.eai-corp-course.eu
Email: info@dublinchamber.ie
If you believe your data protection rights have been infringed and the matter cannot be resolved directly with us, you may also have the right to lodge a complaint with the competent data protection authority in your jurisdiction (European Commission).